Q.	Do you have a brochure?
A.	At the moment we don’t have a printed brochure. All our latest products can be found on our website.
Q.	Do you have a showroom? Where can I see your products?
A.	Our products are on display in our showroom, please contact us on 0116 2600 252 for further details.
Q.	What forms of payment do you accept?
A.	We accept Visa, Mastercard and Switch, Cheque & Paypal.
Q.	Will my credit cards details be safe, is your site secure?
A.	Any information you provide to us, including credit card information, is encrypted on our secure server using SSL. The encryption process converts the information you enter into bits of code that are then securely transmitted over the Internet. Therefore, you can be assured that shopping online with us is a hassle-free experience and one that is completely secure and protected against fraud or similar concerns.
Q.	How do I know that my order has been received?
A.	Once you have submitted your order you will be sent an order confirmation e-mail that contains your unique order number. This number should be used in reference to any queries or problems that you have.
Q.	How long will delivery take?
A.	Deliveries will be made between Monday and Friday In-Stock Orders are dispatched within 72hrs (Weekdays only) for standard deliveries During Special Offers deliveries can take up to 14 working days
Q.	Can I arrange for my order to go to another address other than my own?
A.	You may change your shipping address through the checkout
Q.	Can I pay for my order when I receive it?
A.	No. All products must be paid for prior to delivery.
Q.	What guarantees do you offer?
A.	All our designs are of the highest quality and our aim is to ensure total customer satisfaction . All products have a one-year guarantee for any manufacturing defects.
Q.	What if the product is faulty, what is your returns policy?
A.	If the Product is defective in any way or has a fault, a full replacement or refund will of course be made at no charge. If a product is faulty, please notify us by email at: info@abode-interiors.co.uk or phone 0116 2600 252 for assistance. Please do note that you should check all products for faults before signing for them with the courier. Therefore we must stress the importance of thoroughly checking the condition of your order before signing before signing for it with the courier.
Q.	What if I have a complaint?
A.	You are number one! If you have spent your hard earned money with us and you’re not completely satisfied we want to know why. Simply contact us and we will endeavour to deal with your complaint speedily. You may e-mail us at info@abode-interiors.co.uk or contact by phone on 0116 2600 252.
Q.	What is the best way to clean the glass?
A.	Please see our Glass Care Instructions or contact by phone on 0116 2600 252.
Q.	I still have several unanswered questions regarding your products, how do I contact you?
A.	If you have any further questions that haven't been answered in our Terms and conditions or this page then please call our customer service line on 0116 2600 252 or email info@abode-interiors.co.uk.